Toronto

 

Concierge

Location: Toronto, ON

Job Number 20028049

Job Summary

     Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

      Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds. Perform other reasonable job duties as requested by Supervisors.

Apply Now shorturl.at/uxZ09

Registered Massage Therapist - PT

Location: The Ritz-Carlton, 181 Wellington Street West, Toronto, ON

Job Summary

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

Apply Now  shorturl.at/FJNP5

 

Customer Service Representative

Location: Toronto, Ontario

This role is at Markham and Steeles and is a guaranteed 18.75 hours a week. Mandarin and Cantonese language skills in high demand.

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.

Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.

Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.

Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.

Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.

Contributes to meeting branch business results and the customer experience.

Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).

Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).

Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.

Acts as a key member of a collaborative and versatile branch and market team.

Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.

Organizes work information to ensure accuracy and completeness.

Takes the initiative to find creative approaches that make each customer’s experience feel personal.

Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.

Contributes to business results and the overall experience delivered in the branch.

May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.

Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.

Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.

Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.

Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.

Complies with legal and regulatory requirements, including Anti-Money Laundering and Terrorist Financing reporting, Financial Consumer Agency of Canada (FCAC), and the Privacy Act.

Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.

Completes standardized tasks under supervision.

Performs initial problem solving within given rules/limits & escalates when required.

Broader work or accountabilities may be assigned as needed.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.

High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.

Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.

Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.

Projects a professional presence.

Basic knowledge of specialized sales and business banking solutions to refer to specialists.

Passionate commitment to helping customers.

A focus on delivering a personal experience to customers.

Resourceful self-starter with courage and confidence to approach customers.

Readiness to collaborate and work in different capacities as part of a team.

Strong interpersonal skills, including the ability to build rapport and connections with customers.

An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.

Basic knowledge learned on the job.

Verbal & written communication skills - Basic (in business environment).

Organization skills - Basic (in business environment).

Collaboration & team skills - Basic (in business environment).

Apply Now shorturl.at/dCLMR

 

Warehouse Associate - Toronto Blue Jays

Location: Toronto, ON

NATURE & SCOPE:

As a Warehouse Associate, the successful incumbent will provide efficient receipt, distribution and accounting of all merchandise inventories incoming and outgoing.

RESPONSIBILITIES:

Communicating with suppliers to schedule and log deliveries

Receiving all incoming shipments and authorizing for correctness of the product received by referring to packing slips enclosed

Picking, packing and shipping merchandise to all retail sales channels as required

Ensuring all shipments and inventory transfers are accurate and completed in an efficient and timely manner

Organizing physical inventory in various merchandising warehouse locations as necessary

Maintaining safe and clean work environment by keeping shelves, pallet area, and workstations neat

Fulfilling internal merchandise requests

Aiding in accurate warehouse inventory counts on a periodic basis

Assisting in jersey cresting booth operations

Inspecting incoming and outgoing products for defect, damages and accurate labelling

Other operational and administration duties

 QUALIFICATIONS:

Minimum of 2-3 years of similar warehousing experience in receiving and order fulfillment

Previous work with inventory management systems

Familiarity with the use of hand trucks, pallet jacks and another necessary warehouse equipment

Strong interpersonal, organizational and problem-solving skills

Ability to work and excel under pressure in a fast-paced team environment

Self-starter who is able to work on multiple projects at a time

Excellent communication skills

Ability and willingness to work irregular hours including evenings, weekends, holidays all 81 home Blue Jays games and Rogers Center events as required

Ability to safely lift or move up to 40 lbs (18 kg)

Licensed for lift truck (Class 1-7) is an asset

Must be legally able to work in Canada

Schedule: Part time

Shift: Variable

Length of Contract: 10 Months

Work Location: 1 Blue Jays Way (210), Toronto, ON

Posting Category/Function: Warehouse / Distribution & Warehouse Worker

Requisition ID: 168467

 Together, we'll make more possible, and these six shared values guides and define our work:

 Our people are at the heart of our success

Our customers come first. They inspire everything we do

We do what’s right, each and every day

We believe in the power of new ideas

We work as one team, with one vision

We give back to our communities and protect our environment

Apply Now shorturl.at/uGIMV

 

GTA

 

Seasonal Sales Merchandiser

Location: Mississauga, ON

Auto req ID: 205221BR

Job Description

We are currently seeking Account Merchandisers who are passionate about improving the consumer buying experience through execution of flawless merchandising standards through rotating and re-stocking products into shelves, racks, and displays. PepsiCo merchandisers are detail oriented, customer-focused and self-driven to create enticing marketing displays that drive brand awareness of our current promotions.

The Company

PepsiCo Canada is recognized as one of Canada's top 100 employers. PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. Our product portfolio includes 22 world-famous, billion-dollar brands; from Gatorade to Quaker, Tropicana to Lay's and more. We make hundreds of enjoyable foods and beverages that are loved throughout the world.

At PepsiCo Canada, we are always centered on the consumer, developing exciting brand campaigns and continuously driving product innovations. Our people are our greatest asset! By supporting their ability to work effectively together and providing them with the tools they need to succeed, we are ensuring that PepsiCo Canada is the company you want to work for!

What you'll be working on:

Merchandise Pepsi products into store shelving, racks, coolers and displays by transporting product from the store's stock room to different points of purchase using manual or powered equipment

Maintain back room stock in neat and orderly condition

Supporting execution of store promotions by ensuring all shelves are filled and promotional materials are maximized throughout the account

Follow FIFO procedures and rotate out expired products to ensure freshness of Pepsi products

Work collaboratively with the Account Sales Representatives and Delivery teams to provide top quality servicing of all Pepsi accounts

Qualifications/Requirements

Who's a good fit for the team:

Completion of high school diploma (or equivalent) required

Hold a valid license and have access to your own vehicle for this role

Prior merchandising or customer service experience is an asset

Previous grocery store experience is an asset

Must be able to repeatedly lift up to 50 lbs unassisted and push or pull up to 200 lbs using a palette jack

Must enjoy working independently and be self-driven in an autonomous work environment

Excellent time management skills and be able to organize and prioritize your day

What you can expect from us:

A flexible working environment that promotes a healthy work-life balance

A dynamic and inclusive culture that promotes you to bring your whole-self to work

A supportive team that will encourage your professional growth and development

An opportunity to be meaningful and impactful within your work and projects

Apply Now shorturl.at/gE125

Sales Associate

Location: 7115-OAKVILLE BURLOAK

Job Description

Customer Service / Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. They have an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project.

Hourly Positions in The Home Depot Stores include these opportunities:

Customer Service / Sales Associate provide fast, friendly service to customer by answering questions and helping with home improvement plans.

Store Support / Lot Associates assist customer by loading their vehicles and maintain a pleasant and clean store.

Cashiers Provide quick and accurate Checkout service to customer at our registers

Merchandising Associates merchandise and maintain various product sets in The Home Depot to enhance the customer experience, increase sales and maximize inventory turns.

Specific store departments may include Lumber, Paint, Hardware, and Seasonal.

Major Tasks & Responsibilities:

Provide fast, friendly service

Actively seek out customers

Ask open ended questions about customer’s projects in order to determine their needs and level of expertise

Describe features and benefits of merchandise

Explain the steps needed to complete projects and the products needed

Acquire beginner product knowledge in adjacent departments

 Qualifications: 

Ability to work a flexible schedule including evenings and weekends

Detail oriented

Excellent communication and customer service skills

Excellent decision making and problem-solving skills

 What sets us apart?

Health and Dental Benefits for Full Time and Part time associates

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

Apply Now shorturl.at/lqDR8

 

Financial Planner

 Location: Guelph, Ontario, Canada

What is the opportunity?

As an RBC Financial Planner, you have the opportunity to manage and grow a portfolio of mass affluent clients in the Guelph Market.  You provide ongoing comprehensive reviews of your clients’ financial circumstances, creating long-term relationships through superior advice, financial planning expertise, and ongoing services. Your boundless energy to meet targets and your passion for holistic financial planning is what pushes you to provide world-class advice and solutions that help clients achieve their long-term goals. With a combination of base plus variable compensation, you can create the future you want for yourself and for the clients you advise.

What will you do?

-         Provide tailor-made financial planning advice and help clients reach their goals, using our unparalleled array of investment, credit, and everyday banking solutions

-         Actively maintain and expand your portfolio of clients using value-based relationship management practices, achieving performance targets

-         Cultivate relationships with service partners and local markets to optimize business opportunities and referrals

What do you need to succeed?

Must-have

-        Financial Planning Designation (PFP or CFP)

-        Mutual Funds License (IFIC or CSC)

-        Minimum 3 years’ experience in financial planning

-        Proven networking and client acquisition skills

-        Ability to develop a strong referral network

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Full-time RBC employee status with unlimited earning potential and full benefits

Work with a dynamic, collaborative, progressive, and high-performing team

A world-class training program in financial services

Flexible work/life balance options

Apply Now: shorturl.at/dgioJ

Job Skills Counsellor

Location: Mississauga, ON

 YMCA of Greater Toronto

Why work for our Y?

YMCA of Greater Toronto aspires to be a great work place through an environment that embraces diversity and social inclusion, valuing differences and supporting full participation by all employees.  The YMCA provides more than 6,000 employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities.  The YMCA works to build healthy communities.  This is achieved through a shared culture and values.  We recognize the contributions of our staff through innovative practices, great benefits and growth opportunities.

Nature & Scope:

The YMCA of Greater Toronto is a charity offering opportunities for personal growth, community involvement and leadership. The Peel Employment & Community Services is a part of YMCA Employment and Community Programs which provide a variety of employment and counselling programs to youth and adults throughout the GTA. The members we serve are unemployed youth, youth in transition from school to work, youth having multiple barriers to employment.  

The Job Skills Counsellor provides and prepares members for employment through the facilitation of workshops, one to one employment counselling, referral to community resources and consultation with employers to secure employment opportunities, as well as provide continuous follow up to ensure successful outcomes.  The Job Skills Counsellor work as, and is part of program delivery, within a fast-paced employment centre offering multiple program opportunities for adult and youth members.

Responsibilities:

Interviews, assesses and assists members to achieve their employment goals through identifying and following up on a plan of action to achieve employment goals.

Provides group and one to one coaching and motivation. Prepares members for employment through the facilitation of life skills, job search, pre-employment and job maintenance workshops. Assists in identifying barriers to employment. Counsels members on proper résumé and job search technique. Assists members in the use of computers and other tools to conduct information searches. Assists members in the development of appropriate work habits, behaviours and attitudes for the workplace.

Advocates on behalf of members to community employers, services and programs that will move them closer to their employment goals. Consults with team members and community partners to find employment opportunities, and monitor progress in the work environment. Participates in outreach events/ activities through collaboration and relationship development with community partners.

Ensures self management of program targets related to the employment program delivery and funder expectations; completes and maintains members' files as per funder and YMCA quality standards.

Demonstrates appropriate behaviours in line with our Mission, Vision and Values as reflected in our YMCA competencies; takes a member focused approach to increase their understanding of programs offered across the Association. Represents the YMCA and the Association in a professional manner.

Understands and supports YMCA philanthropic commitments, connects with families and offers opportunities to give, either financially or their personal time, including participation in special events within the centre and the community.

Understands the legal responsibilities and moral imperative to report suspected child abuse to Child Protection Services.

Understands the importance of the volunteer staff partnership and integrates the value of philanthropy and volunteerism in dealings with members, volunteers, donors and staff.

Other duties as assigned.

Qualifications:

University Degree preferred or College Diploma in Employment Counselling, Social/Community Work, Social Services or related field

Minimum of two years counselling, file management and group facilitation experience an asset. Other Career Testing Certificates an asset, e.g. Level B, Life Skills

Superior presentation and written communication skills

Access to a motor vehicle is required for this position, as extensive travel within the Region is required

Knowledge of community resources, familiarity with the labour market as well as apprenticeship and training opportunities

Proficient with personal computer applications, e.g. Microsoft Office, Microsoft Outlook, and Internet search engines

Well-developed interpersonal, and relationship building skills; ability to establish rapport and excellent communication with members, staff and volunteers

Excellent written communication skills

Commitment to working in a socially inclusive environment responding with sensitivity and personal awareness to the diverse needs of members including visible and non-visible dimensions of diversity

Flexibility regarding assigned working hours, including occasional evenings and weekends

The position requires the following Core Association Competencies: advanced competence in: Effective Interpersonal Communications; being Member Focused; Relationship Building and Partnering; being Results Focused; Valuing Diversity and Social Inclusion fundamental competence in: Ethics and Self-Management; Teamwork and Collaboration

Please send cover letter and résumé quoting

Job posting # 0911 by Wednesday, March 18, 2020 to:

Laura Mordini

Employment Programs Manager

Mississauga YMCA Employment and Community Services

Email: Frontdesk.Peel@YMCAGTA.ORG

Apply Now: shorturl.at/euHS5